FAQ
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What is the production time for your Loupes?
All Loupes orders are custom made and completed within 1-4 weeks depending on magnification, Rx add-ons and other factors.
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What is Surgimag’s warranty on loupes and headlights?
Visit our Warranty page for additional information or contact Customer Service .
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How long do loupe and headlight repairs take?
Repair times depend on the type of repair needed. Please contact the place of purchase or your local dealer.
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Do you have a buy back program?
At this point in time we are unable to buy back any used medical device.
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Can I order accessories online?
Not yet, accessories and products are available for purchase through our distributor. If you do not see what you are looking for, contact Customer Service +80-0505-365-505 or by email at support@surgimag.co.kr